Customer Care

Thank you for becoming a customer of ours. We value your business and strive to provide the best experience, products and value for your purchases.

Every order that we receive is treated with the same level of respect and importance. Our team carefully reviews each order and these are processed with care. Products are packaged and handled by trained staff to ensure that you receive them in good condition.

Every service order is assigned to a trained member in our team or a partner with specialized expertise to ensure the highest quality and reliability of service. All work is reviewed by senior members of our team for quality and performance.

Every order is reviewed by a member of our staff to confirm that the products, contents and quantities match the order details.

Product Defects

In the rare instance of a product despatched by us having any defect or quality deficiency, we apologize for this error and request you to contact us so that we can find you an appropriate solution.

Contacting Us

You can reach us by submitting a request using the form provided when you login to your Store account. A member of our team will get in touch with you by email or phone as preferred by you. If we receive your request between 9am-6pm on business days (Monday-Friday), you will receive a response from our team within 4 hours. On weekends and public holidays our team will get in touch with you on the next working day.

Reviews

We encourage all our customers to provide ratings and post reviews of products and the store experience that you have in making your purchases for the benefit of other customers.

Suggestions and Feedback

Please send us any suggestions and feedback using the forms provided when you login to your Store account. Every such feedback received will be reviewed by a member of our team and included for improvements.

Continued Relationship

We value our relationship with you and look forward to your continued use of our store for your needs.

Thank you and have a great day!

Daisika Office and Warehouse

Daisika Sustainable Ecosystems Private Limited
New Byrohalli Road, Kommaghatta, Upangar
Bengaluru 560060
T +919611764133
E care@daisika.in