Shipping Policy

Timelines

The time for dispatch of orders from our warehouse depends on product availability and quantity. The estimated delivery times are mentioned in the product description and during checkout. Our standard order dispatch times for most orders is within 2 business days (Monday-Friday) after the date of the order. The dispatches are from our warehouses and the actual time for receipt at your address depends on the mode of transport and logistics interchanges during transit.

Delivery Partners

We currently work with these delivery partners to deliver our orders:

  • Fedex
  • DHL
  • Gati
  • SpeedPost
  • Delhivery
  • Blue Dart

Order Tracking

Once the orders have been dispatched from our warehouse we provide a tracking number provided by our delivery partner. This tracking number is available in the Order Details when you login to your store account. We will also send you the tracking number and link by email / SMS text.

Delivery Costs

Unless mentioned all orders have an additional delivery / shipping cost. The rate charged for the delivery of your order is based on the weight of your products, and your location. On the checkout page the cost of shipping / delivery is displayed for your confirmation and this cost is included in the order total amount that you pay.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.